In order to disconnect service, please contact the District Office during normal business hours. We can handle your request over the phone. We ask that all requests for service disconnection be submitted to our office with at least 48 hours of notification. If you are unable to give Mallory Valley 48 hours notice, we will do our best to disconnect your service as soon as possible. You can also email your requests for disconnection to Rachel Hood, our Administrative Assistant (See Contact Information on this website). Please include the following information:

1. Your name
2. The address of the home or business that you are disconnecting service from
3. The date you wish service to be disconnected (Monday through Friday only)
4. The forwarding address for your final bill
5. A phone number or email address to contact you if we should have any questions