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 Water Service Interruption


Monday, June 12th, 2017 

 Utility service crews will be in your area making waterline improvements.  Because of these improvements, water service will be unavailable starting at approximately 9 a.m. and we estimate this to be completed by 1 p.m.  

The areas that will be affected are listed below: 

Arrowhead Springs Court

Hidden Valley Road

Round Grove Court

Log Cabin Trail

Deep Woods Trail 

 If you have any questions, please call our office at 615-628-0237. 

Thank you for your cooperation.



Water Conservation for Kids


School’s out for summer! Kids may be spending more time at home now that summer break is here. Teaching them at a young age to save water is a great thing for our environment and helps you save!


By clicking the link below it will direct you to Water Use It Wisely’s kid’s page. The page includes games, lots of useful information about conserving water, and fun water facts.


 Water Use It Wisely

Sprinkler Spruce-Up


 When it comes to a home's irrigation system, a little maintenance goes a long way. Homes with clock timer controlled irrigation systems use about 50 percent more water outdoors than homes without irrigation systems. Your system can waste even more if it’s programmed incorrectly, a sprinkler head is pointed in the wrong direction, or you have a leak. Before you ramp up your watering efforts, spruce up your irrigation system by remembering four simple steps: inspect, connect, direct, and select.

  • Inspect. Check your system for clogged, broken or missing sprinkler heads. Better yet, go with a pro—find an irrigation professional certified by a WaterSense labeled program to do the work for you.

  • Connect. Examine points where the sprinkler heads connect to pipes or hoses. If water pools in your landscape or you have large wet areas, you could have a leak in your system. A leak about as small as the tip of a ballpoint pen (or 1/32nd of an inch) can waste about 6,300 gallons of water per month!

  • Direct. Make sure to direct your sprinklers so that they apply water only to the landscape—not the driveway, house, or sidewalk.

  • Select. An improperly scheduled irrigation controller can waste water and money. Update your system’s watering schedule to align with the seasons, or select a WaterSense labeled weather based irrigation controller to take the guesswork out of scheduling.

2017 Water Quality Report

The District's 2017 Water Quality Report is now available.  You may view a copy of our report HERE.  Please contact our office at 615-628-0237 if you would like to receive a paper copy of the 2017 report.  We will be happy to mail one to you at no charge, or you can stop by our office and pick one up.  The State of Tennessee and the Environmental Protection Agency (EPA) require water systems to test and report on a regular basis to ensure safety and quality. 



Fun Facts and Conservation Tips, by the American Water Works Association provides great information about drinking water. Below are some examples of the information you can find on their website. To connect to the page we collected this data from, just click here

Fun Facts:

  • Without water, the earth would look like the moon.

  • All living things need water to live. People can live several weeks without food, but only a few days without water. We should drink six to eight glasses of water each day!

  • Water makes up 83% of our blood, 70% of our brain, and 90% of our lungs. Overall, our bodies are 70% water.

  • A tomato is about 95% water. An apple, a pineapple, and an ear of corn are each 80% water.


Conservation Tips:

  • Check household faucets for leaks. A faucet with even a slow drip takes 10 to 25 gallons of water. Just think, 15 drips per minute add up to almost 3 gallons of water wasted per day, 65 gallons wasted per month, and 788 gallons wasted per year!

  • Keep showers to 5 minutes or less in length. A five-minute shower takes 10 to 25 gallons of water.

  • Keep a pitcher of water in the refrigerator. Then you won't have to run tap water to cool it.

  • Use a broom to sweep your driveway, garage, or sidewalk instead of using water.

  • Use a bucket of water to wash your bike or the family car and rinse quickly with a hose.

  • Water your lawn in the evening or in the early morning to avoid evaporation. Be careful to water only the lawn and not the sidewalk or street.

  • Use water only when you need it. Don't leave water running; be sure to turn it off when you are finished.


  Drip Calculator

Do you have a leaky faucet? Ever wonder how much water is actually being lost?  You would be surprised at how much water (and money) you could be saving. has a great tool for calculating water loss.  Keep this drip calculator link handy for the future!

We will also be posting this link on our water conservation page


Backflow Testing Rate Change 

 Mallory Valley Utility District performs the annual backflow testing in our District.  Beginning January 1, 2017 there will be a price change to our testing fee as described below:

 Testing for commercial customers is scheduled to begin in January 2017.  Testing for residential irrigation customers is scheduled to begin in May 2017.  Due to the rising cost and demand on the District, the new testing fee will be $60.00 per test per device.

 Should you have any questions concerning this, please do not hesitate to call our Maintenance Coordinator, Marcella Waterston at (615)628-0237.



Shower Better!


October is Energy Action Month, and the perfect time to take energy, water, and money-saving action in your home by showering better. The shower is a place where we can wake up, wind down, or clean up after a long day. But did you know it’s also a place where Americans are wasting water, energy, and money?

It’s true—the average American family uses 30 gallons of water per day just for showering. That’s about 1.2 trillion gallons of water every year in the United States! It also takes energy to heat the water we use to shower. Replacing a showerhead with a WaterSense labeled model can help the average family shower better by reducing its energy and water costs by more than $70 and saving 2,900 gallons of water annually.

Look for the WaterSense Label! 

In just one year, a WaterSense labeled showerhead can save the average family the amount of water it takes to wash more than 70 loads of laundry and the amount of electricity used to power its home for 13 days!

Like all WaterSense labeled products, showerhead models that earn the WaterSense label are independently certified to meet U.S. Environmental Protection Agency criteria for water savings and performance. You’ll get the same level of spray force and water coverage you’ve come to expect, which means you really will shower better.

For more information about WaterSense labeled showerheads, visit the WaterSense website



Are you for water?

  • The U.S. Environmental Protection Agency (EPA) created “We’re for Water” as a national campaign to educate consumers about water-saving behaviors and WaterSense labeled products. 

  • The WaterSense label makes it easy to identify products that use less water and perform as well as or better than standard models.

  • Whether by replacing an inefficient fixture with a WaterSense labeled product or adopting water-efficient behaviors, we can all take action to save water for future generations.

  • Join We’re for Water and get water-saving tips on social media outlets such as Facebook. You can join the WaterSense Facebook page to get water-saving tips.

  • Saving is as easy as check, twist, replace.

    • Check toilets for silent leaks: put a few drops of food coloring in the tank and wait 10 minutes to flush. If color appears in the bowl, the flapper may need replacing.

    • Twist on a WaterSense labeled bathroom faucet aerator to save water and energy at the tap without noticing a difference in flow.

    • Replace your showerhead with a WaterSense labeled model that uses less water and energy, but still lets you shower with power.

  • Go to to take the I’m for Water pledge. Mallory Valley Utility District did! 


Why was We’re for Water created? We’re for Water was created as a national campaign to help consumers save water. The WaterSense label makes it easy for consumers to identify products that use less water, but behavior change takes more than a label. We’re for Water creates a connection by helping consumers realize simple successes that make them feel good about using water efficiently.


Why it important to save water? Though water covers 70 percent of the Earth’s surface, less than 1 percent is available for use. The U.S. Government Accountability Office found that more than 36 states expect water shortages by 2013. It’s important to start using water efficiently now to protect this precious resource for future generations.


How can I get involved in We’re for Water? Joining the We’re for Water campaign is a simple commitment to use water more efficiently. Go to to take the I’m for Water pledge and find information on saving water. You can also look for WaterSense on Facebook. It only takes take a few simple steps to start saving. Turn off the faucet when brushing your teeth. Check for silent leaks. Twist on a faucet aerator. Or replace an old showerhead with a WaterSense labeled model.





New Helpful Link!

We have added a new link to our Water Conservation page. It's called Home Water Conservation Guide and offers some other great tips. Check it out!


Home Water Audit

"Saving water is easy when you think about it. Here’s a fun and easy way to see how water–wise you are around your home. Click on the button that describes your water use habits, then click Calculate Score to see how you’re doing. It might surprise you just how easy it is to save water – and money – around your home."- Water Use It Wisely

Click here to complete your home audit! 



"When it comes to conserving water, small adjustments can have a big impact."

Click the icon below to view several ways to conserve water. 

More information can be found at



About Cumberland River Copmpact- 

"Since 1997, the Cumberland River Compact and its members have worked to improve the quality of water in the Cumberland River Basin, and in doing so, to improve the quality of life of our basin’s communities. There’s still much to be done, but we intend to do it!

We believe that water quality and a healthy environment are fundamental to sustainable, strong local economies. Since our founding, we’ve worked cooperatively with local, state and federal agencies, farmers, businesses, technical professionals, local officials, neighborhood groups, and other watershed stakeholders who share this belief. All to ensure clean and abundant water sources that support, life, recreation, and economic well-being throughout the Basin.

Water has always been and will always be our lifeline. It nourishes and feeds us and transports our commodities. It defines our cultural heritage. It allows us to teach our children the joy of fishing, swimming, and exploration. In the Cumberland River Basin, our water is also home to some of the most diverse, and incredible communities of freshwater plants and animals on Earth.

There are many ways to make a meaningful impactTake a look at our GET INVOLVED pages for ways to become a memberdonatevolunteer, or more. Together, we will make a difference!" 

Information obtained from Please visit their website for more useful information and great public events!

Rain Barrels-

Rain barrels collect and store rainwater.  Just think of the money you could save by using collected rainwater for your plants and gardens!

The Cumberland River Compact have rain barrels available for only $40! Or you can visit their website for instructions on how to build one. Please click here for more information. 

We think that they are so useful that we bought one for our office.  We decided to spruce ours up a bit...






Please also remember to check out our Water Conservation page on our website. A new helpful link has been added! 




 District staff and local fire departments periodically and routinely flush hydrants throughout the District as a part of routine maintenance.  The hydrants are flushed to maintain water quality. However, this process could stir sediment and cause temporary discoloration of your drinking water.  If you experience any water quality issues such as cloudy or dirty water, we would recommend that you run your faucets for at least a few minutes to clear your service line. There is no known harmful effect on health due to discolored water from flushing. 



Think you may have a leaking toilet? Stop by our office for a free leak detection kit and save with each flush!  Looking for more ways to save water?  The EPA WaterSense calculator can help you estimate water, energy and utility bill savings from the installation of WaterSense labeled products.  For more information and to use the savings calculator, please visit the EPA's website.  EPA WaterSense Calculator



Your home and/or business should be equipped with a Pressure Reducer Valve. 
To learn more about Pressure Reducer Valves, click here.




Commercial backflow testing begins February 2015

Residential irrigation backflow testing begins June 2015


Cross connection is the undesirable reversal of water from its intended direction in any plumbing or pipeline system. A backflow prevention device that is properly installed, tested and maintained can reliably prevent the backflow of water of an unknown quality from flowing back into the community’s water system.

The State of Tennessee requires a backflow device to be installed and tested annually for all commercial buildings with domestic, fire and/or irrigation systems and also on irrigation systems for residential homes.  A uniformed member of our staff will test your backflow device(s) each year.  Whether commercial or residential, the cost per device and visit is $40.00. Your device(s) will be tested annually and you will receive a bill from Mallory Valley. 

For more information on cross connection, please click here: Backflow Prevention.

A cross connection is a situation where a possible source of contamination is directly linked to our public water system.  For example, if the end of your garden hose is connected to a chemical container, swimming pool or other contaminant during a water main break or fire, the substance can be siphoned back into the water system.  This condition, known as cross connection, could cause a public health hazard.  Backflow Devices are available to prevent this and other cross connection problems and are required by the State of Tennessee for all Commercial customers and all Residential customers with an irrigation system.  Please help us provide a safe supply of drinking water to all of our customers.  

For more information on cross connections and how to protect against them, please call our office at 615-628-0237.  Thank you!


A member of our maintenance staff is available 24 hours a day, 7 days a week for water related emergencies and water outages.  If you need immediate assistance, please call 615.628.0237 and a member of our maintenance staff will promptly return your call.  A service fee may apply for after hours service calls and payment will be due at the time  service is provided. The District excepts checks or on-line credit card payment for emergency call service fees.  Please Note: For customer service and maintenance, or other non-emergency issues, our technicians will not be dispatched between the hours of 8:00 pm and 7:30 am.


If FULL payment of your balance due is not received in our office within 60 days of the statement date, then your service is subject to disconnection.  In addition, your entire past due balance will be due and payable at that time - including those past due balances that are less than 60 days past due.  Reconnection fees will also apply.  The District accepts checks or on-line credit card payment for emergency call service fees and payments.  For the safety of our technicians, the District will not reconnect water service between the hours of 8:00 pm and 7:30 am.


Suspicious Activity?    Only uniformed District personnel should be seen inspecting and maintaining water meters and other public water system infrastructure.  If you see any suspicious activity, please contact our office or the local police department. 






465 Duke Drive • Franklin • 37067

 Office 615-628-0237 • Fax 615-628-0241



Non-Discrimination Statement

 In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

 Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call(866) 632-9992. Submit your completed form or letter to USDA by:

(1) mail: U.S. Department of Agriculture

Office of the Assistant Secretary for Civil Rights

1400 Independence Avenue, SW

Washington, D.C. 20250-9410;

(2) fax: (202) 690-7442; or


(3) email: 


This institution is an equal opportunity provider,and employer.    

Important Notice: The information contained on this website does not purport to be complete and may not be completely up-to-date or accurate. Do not make decisions or incur obligations based upon the information contained in this Internet site. All information or summaries of information contained on this Internet site are subject to the exact provisions of the complete and current documents.