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How
to Begin Water Service
We service customers
in part of Brentwood and part of Franklin. You can call our office
to find out if your home or commercial building is in our district
area. For our Franklin customers, your water, sewer and landfill
charges will all be included on your Mallory Valley Water bill.
Mallory Valley does not provide sewer and/or landfill service, but
we do bill our customers that live in Franklin for these services
on behalf of the City of Franklin. Once we collect your sewer and/or
landfill payment, it is passed on to the City of Franklin. For our
Brentwood customers, Mallory Valley will only include your water
charges on your bill. You will receive a separate bill from the
City of Brentwood for sewer charges.
You can print
off the forms needed to begin service directly from this website.
We can also mail or fax the necessary forms to you, just give us
a call. Then, drop the forms and fee in the mail or come by our
office. You can also fax the forms back to us, and we can take your
payment over the phone by credit card. An after hours drop box,
located in front of the District office, is available 24 hours a
day for your convenience.
Residential
In order to begin water service for your home, you must complete
a Water Supply Contract and Application. There is also a $50.00
non-refundable fee to begin service. We ask that you submit the
completed Contract, Application and $50.00 fee at least 48 hours
before you wish the water service to begin. If you are not able
to give the District 48 hours notice, we will do our best to connect
your service as soon as possible.
Commercial
For businesses that are NOT under construction, but are only transferring
water service from one name to another, you must complete a Water
Supply Contract and Application. There is also a $40.00 non-refundable
fee to begin service. We ask that you submit the complete Contract,
Application and $40.00 fee at least 48 hours before you wish the
water service to begin. If you are not able to give the District
48 hours notice, we will do our best to connect your service as
soon as possible.
New
Construction: Streamline Procedures
Mallory Valley's procedure to streamline the process for making
application for commercial water service and getting the approval
of proposed on-site and off-site waterline improvements is as follows:
- Request Application
for water service from the District Office or download the Application
from this website.
- Present completed
Application, three (3) sets of preliminary construction drawings
and final plat to the Mallory Valley Utility District Office during
normal business hours. The District requires exclusive easements.
A copy of the final plat shall be submitted to us at the same
time it is submitted to the Planning Commission. If easements
are required, present legal descriptions, reading metes and bounds,
and attach an exhibit drawing of the easement to scale that is
suitable for recording.
- The District's
Staff will review the application, drawings and final plat. In
order for these to be forwarded to the District's Engineering
for approval, the application fee must be paid. This amount
will be provided upon completion of the initial review process.
If water line extensions are required, the District's Engineer
will prepare an estimated construction cost estimate.
- After the
review by Mallory Valley Utility District's Staff, which will
normally be accomplished within a three (3) week review period,
a member of the District's Staff will notify your company's contact
person, in writing, of the required revisions or modifications
that need to be made in order to obtain plan approval and/or water
service. A set of drawings marked "For Correction and/or
Review" will be provided to you to assist in your revision
process.
- When all
revisions and modifications to the construction drawings, final
plat, legal description and exhibits have been completed, return
the marked-up review copies to Mallory Valley Utility District's
Office along with three (3) sets of the revised drawings.
- After the
review by the District's Staff is completed, all documents will
be forwarded to the District's Engineer for the final approval.
We will contact you for execution of any easements. If there are
any water line extensions to be done, a Performance Bond, in an
amount equal to the construction cost estimate plus 15%, and an
Irrevocable Letter of Credit will be needed.
- After final
approval by the District's Staff and District's Engineer, your
company will be notified of approval and the amount of applicable
fees.
- Your company
will present six (6) sets of the construction drawings and/or
final plats to the District Office for signature. At this time,
all applicable fees are to be paid.
- When your
company has received State Approval and/or Planning Commission
approval, present three (3) sets of the stamped and/or recorded
plans to the District Office.
The above summarizes
the procedures which must be followed in order to obtain water service
from the District under our Rules and Regulations. The above information
does not supercede the Rules and Regulations, which describe, in
full detail, the procedures for water service to developments. Our
District Rules and Regulations are available in our office.
It is imperative
throughout this process that your contacts be directed to the District.
Trying to make direct contact with the District's Engineer will
only slow the process.
Thank you in
advance for your cooperation. If we all follow these guidelines,
it will make the "approval process" less complicated and
will expedite the project approval.
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